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FREQUENTLY ASKED QUESTIONS (FAQ)

GENERAL QUESTIONS

Is delivery included in the hire?

Yes, delivery is included for all hires within the Canberra/Queanbeyan area. For delivery 30 minutes out of Canberra we charge a $25 delivery fee. Deliveries an hour out of Canberra will incur a $50 delivery fee.

Can I collect the equipment myself?

Yes and no. Only our Compact Jukebox and Party Lights are available for pick up at this stage.

Can I play my own music on the jukebox?

No. However you can provide us with a usb of songs that we can upload to the jukebox for you. We can also provide and additional speaker that has the capability of connection to your phone.

Where can you deliver?

We deliver to the Canberra/Queanbeyan region, but can make deliveries for events up to an hour outside this area.

Please be sure to notify us of any stairs or obstacles at the event that may hinder our delivery. As some equipment, such as our Air Hockey table cannot be delivered up stairs.

How do I secure my booking?

Your booking is secure the moment you return your booking form.

Do I need to clean the slushie machine?

Yes, before collection we would appreciate if the machines were rinsed out with warm water.

LIGHT UP LETTERS

Can they go outside?

Yes. Weather permitting, they can be used for outdoor events. Please make sure the ground is flat and level, where they are to be located.
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Please contact us through the phone number or email address bellow.

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